Booking Questions

A: Book online. Using our secure server, book your trip online with confidence. Confirmation will be e-mailed to you once your package is booked. Please remember it is your responsibility to check your confirmation for any errors as soon as you receive it.

Your travel documents will be mailed to you. Once you’ve purchased your cruise, we will send your documents once they have arrived and been checked for accuracy, usually one to two weeks before departure.

NOTICE: For overnight delivery, a service fee of $15.00 will be added to cover the cost of domestic deliveries (check for international rates).

Read through your documents to make sure everything is correct. If you have any questions, let us know.
Make sure you have any other documents needed. If you are leaving the country, make sure your passport is up to date or that you have a copy of your birth certificate with an official raised seal along with your government issued photo ID if you are traveling to a country that doesn’t require a passport. It is the travelers responsibility to have proper proof of citizenship when traveling.

Enjoy your cruise! And make sure you visit us again next time you’re ready to travel!
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A: We encourage you to contact the Better Business Bureau to check information on BootsnAll, Inc. (CruiseandVacationPackages.com is part of the BootsnAll website network) and our vacations and cruises fulfillment partner, OneTravel.com. We will be glad to give you any information that will make you feel comfortable with us. With regards to your vacation investment, we feel that credit cards will always give you the most protection when booking a vacation.
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A: Often we have special rates from the cruise line that your local agent doesn’t have. We are informed immediately of special regional, last minute, and senior promotions. Our agents are trained to ask for the best deal and most corporate intensive agencies are not.
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A: It depends on your level of flexibility, but overall, it is better to book early. The cruise lines will often lower your rate if a better promotion comes along after you book your trip. Some guidelines are listed below for when you should consider booking, but again what they really come down to is flexibility.

Book early (at least 6 – 8 months in advance) if:

– It’s an inaugural cruise
– You want specific cabin, i.e.
– It is a unique itinerary (holiday, infrequent)
– You’re not flexible with dates (honeymoon, vacation, etc.)
– You need a cabin for 3 or 4 people
– You need multiple cabins (family, group, etc.)
– You are particular about seating at dinner (especially if you want late seating)
– You plan to use frequent flyer tickets to get to the port (especially foreign cruises)

Book late if:

– You have lots of flexibility (itinerary, dates), especially if only two people are cruising
– You don’t care about the location of your cabin and you will take an inside cabin
– You can drive to the port (and none of the other guidelines apply)

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A: Cruise lines feature special pre- or post-cruise hotel packages that allow you to extend your vacation in either your port of embarkation or debarkation.
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A: Always use a credit card to book your trip. They’re convenient, they are safe, and you get extra protection for your vacation from your credit card company.
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A: You can actually make reservations with some cruise lines, but usually this is not to your advantage. We often get special rates that are not available to other travel agents, much less the public. Furthermore, you deal with one agent with whom you’ve developed a relationship. Most cruise lines have hundreds of reservations agents. To them, you’d be just another passenger. To us, you’re a valued client.
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